Privacy policy

Privacy Policy

This Privacy Policy explains how Kalo Boutique, operated by YSNK LLC, collects, uses, and protects your personal information when you visit or place an order on our website.

Information we collect

When you place an order we collect the details needed to fulfil it: your name, billing and shipping address, email address, phone number, and payment confirmation. We do not receive or store your full card number.

When you browse our site we also collect standard technical information such as your browser type, device, and the pages you view. This helps us understand how the site is used and where it can be improved.

How we use your information

To process and deliver your order, and to send order and shipping confirmations
To respond to your questions and provide customer service
To detect and prevent fraudulent transactions
To improve our website, product range, and service
To send marketing emails, where you have asked to receive them

Sharing your information

We share your information only with the service providers who make our store work: our ecommerce platform, our payment processors, and our shipping carrier. These providers process your information on our behalf and are not permitted to use it for their own purposes. We may also disclose information where we are required to do so by law.

We do not sell your personal information.

Payment security

Payments are processed by established payment providers over an encrypted connection. Your payment details are handled by those providers and are not stored on our servers.

Data retention

We keep order records for as long as necessary to fulfil the purposes described here and to meet our legal and accounting obligations.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email info@kaloboutique.com and we will respond within a reasonable timeframe.

Cookies

Our site uses cookies to keep your cart working, remember your preferences, and measure site performance. You can control or disable cookies through your browser settings, though some parts of the site may not function correctly if you do.