Contact Us

We'd love to hear from you. Whether you have a question about your order, need help finding the right piece, or just want to say hello — we're here and happy to help.

If you have any questions about our products or need help with an order, don't hesitate to get in touch. To speed up the service, please include the order number or the email address used during the purchase. Our team will do everything possible to respond as quickly as possible. Thank you!

How to reach us

Contact form: use the form at the bottom of this page.

Business Details

Store Name: Kalo Boutique
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (ET)
We aim to respond in 24 to 48 hours, Monday through Friday.

Need help with something?

Order Status: waiting on a tracking update? Check our Track My Order page, or ask us and we'll look it up for you.
Returns or Exchanges: something not quite right? You have 31 days from delivery. See our Return & Refund Policy and we'll make it right.
Shipping Questions: shipping is free across the United States and most orders arrive within 5–10 business days. Full details are in our Shipping Policy.
Product Questions: wondering about fit or sizing? Ask us. We know our collection inside out.
Collaborations or Press: we're always open to exciting opportunities. Don't hesitate to reach out.

Quick Links

Quick tip

If you're contacting us about an existing order, please include your order number so we can assist you as quickly as possible. You'll find it in your confirmation email.

We're not a big corporate team. We're real people who genuinely care about bringing stylish, comfortable pieces to women across the U.S. You're not just a customer, you're part of our community.

Talk soon,
The Kalo Boutique Team

Send us a message